Customer Association Using DPOR/CPOR/PAL
Recently, I spent a lot of my time reading Microsoft docs and talking to Microsoft Partners about the best way to get recognized for the work they do with customers and how they can best earn incentives for that work. I’m absolutely terrible at remembering all the details so this blog post is as much a reference for me as it is for you! First, I will explain the old way of doing the association and then I will explain how it should be done according to the new ways. DPOR - Digital Partner of Record (The old way) Digital Partner of Record associates servicing partners to a Microsoft cloud subscription. It is an online capability to attach a partner to a customer’s Microsoft online subscription. DPOR benefits the customer, the partner, and Microsoft. Partners can qualify for competencies and incentives by being the DPOR and enable them to help customers optimize their usage for desired business outcomes. DPOR can be configured for the following below services Microsoft Office 365 CRM